Boosting Customer Service in the Travel Industry: The Power of Kanban
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BY Leryhago
- June 9, 2023 10:59 pm
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In the fast-paced world of customer service, effectively managing workflows and ensuring timely responses is crucial. One approach that has gained popularity is Kanban, a visual project management tool originally developed by Toyota. While Kanban is widely used in software development and manufacturing, its applicability to customer service in a travel company is worth considering. […]